Store Legal
Privacy Policy
Last updated: June 3, 2026
EasternWisdom operates the merchandise storefront for EasternWisdom. This policy explains how we collect, use, share, retain, and protect personal information for product browsing, checkout, payment, shipping, support, and compliance review.
What We Collect
We may collect contact details, checkout identifiers, billing and shipping information, order notes, customer support messages, device and browser information, IP-derived coarse location, cookie preferences, and transaction records needed to fulfill an order or document compliance.
Why We Use It
We use personal information to operate the storefront, process payments, prevent fraud, fulfill orders, send order confirmations, provide customer support, comply with tax and consumer law obligations, and maintain business records.
Legal Bases and Transparency for EEA and UK Users
For EEA and UK orders, we process personal data as needed to take steps before contract formation, perform the sales contract, meet legal obligations, and pursue legitimate interests such as fraud prevention and service reliability. We explain trader identity, delivery arrangements, withdrawal rights, and contact paths before purchase.
Service Providers and International Transfers
We may share relevant information with payment processors, hosting providers, analytics tools, email vendors, fraud prevention tools, shipping partners, and professional advisers. Information may be processed in the United States or other countries where those providers operate.
Retention
We keep order, payment, tax, and support records for the period reasonably required for fulfillment, bookkeeping, fraud prevention, dispute handling, and legal compliance. Cookie choices, analytics identifiers, and basic request logs are kept for service reliability, consent management, and compliance review, then removed or de-identified according to operational need.
Your Rights
Depending on your location and applicable law, you may have rights to request access, correction, deletion, portability, objection, or restriction. EEA and UK users can also complain to their local data protection authority. Contact hello@easternwisdomstudio.cn for privacy requests.
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